Copyright & Trademark Notices

StillSparkly respects the rights of photographers, designers, makers, and brand owners, and we expect our sellers to do the same. If you think something on StillSparkly infringes your copyright or your trademark, this page explains how to tell us. It goes with our Terms of Service.

Sending a copyright notice

Email our designated agent at support@stillsparkly.com with the subject line “Copyright notice.” To be valid under the Digital Millennium Copyright Act (17 U.S.C. 512(c)(3)), your notice needs to include:

• Your physical or electronic signature (a typed full name is fine) as the copyright owner or someone authorized to act for them.
• A description of the copyrighted work you say was infringed (for example, a link to your original photo or design).
• A description of the material you want removed, and enough detail for us to find it, such as the link to the listing or profile.
• Your name, mailing address, phone number, and email address.
• A statement that you have a good-faith belief that the use isn't authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for them.

When we get a valid notice, we remove or disable access to the material and tell the seller who posted it. We may share the notice (including your contact details) with that seller.

Sending a trademark notice

If a listing uses your trademark without permission, or offers counterfeit or replica goods, email support@stillsparkly.com with the subject line “Trademark notice.” Please include:

• Your name and contact details, and the brand or mark you own.
• The mark, and its registration number and registry if you have one.
• The link to the listing, and why you believe it infringes.
• A statement that you have a good-faith belief the use isn't authorized, and that the information you gave us is accurate.

We review these and remove listings that violate our Terms.

If your content was removed (counter-notice)

If we removed your listing because of a copyright notice and you believe that was a mistake, you can send a counter-notice to support@stillsparkly.com with the subject line “Copyright counter-notice.” It needs to include:

• Your physical or electronic signature.
• A description of the material that was removed and where it appeared before it was removed.
• A statement, made under penalty of perjury, that you have a good-faith belief the material was removed because of a mistake or misidentification.
• Your name, address, and phone number, and a statement that you consent to the jurisdiction of the federal court for your address (or, if you're outside the US, any judicial district where StillSparkly can be found), and that you will accept service of process from the person who sent the original notice.

We'll forward your counter-notice to the person who sent the original notice. If they don't tell us that they've filed a court action, we may restore the material no sooner than 10 and no later than 14 business days after we receive your counter-notice.

Repeat infringers

Accounts that repeatedly infringe other people's copyrights or trademarks will be suspended or closed. We decide what counts as “repeatedly” case by case, and a single serious violation, like listing counterfeit goods, can be enough.

Please be accurate

Under the DMCA, anyone who knowingly makes a false claim that material is infringing, or that it was removed by mistake, can be held responsible for damages, including costs and attorney's fees. If you're not sure whether something infringes, please talk to a lawyer before you send a notice.

Other problems

For anything that isn't a copyright or trademark issue, like a listing that breaks our rules for other reasons, use the Report button on the listing or email support@stillsparkly.com.